Privacy Policy

Last Updated: October 3, 2025

1. Introduction

Welcome to Dreamcatcher ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our language learning platform.

If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at support@catch-your-dream.com.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our services
  • Contact us for support
  • Participate in user surveys or promotions

This information may include: name, email address, payment information, and account credentials.

Usage Data

We automatically collect certain information when you use our platform, including:

  • Learning progress and conversation history
  • Vocabulary practice data
  • Voice recordings for pronunciation practice (with your consent)
  • Device information and browser type
  • IP address and location data
  • Usage patterns and preferences

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and maintain our language learning services
  • To personalize your learning experience and track your progress
  • To process your payments and manage your subscription
  • To communicate with you about updates, offers, and support
  • To improve our platform and develop new features
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted both in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, hosting, analytics).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can request that we correct inaccurate information
  • Deletion: You can request that we delete your personal information
  • Data Portability: You can request a copy of your data in a portable format
  • Opt-Out: You can opt-out of marketing communications at any time

To exercise these rights, please contact us at support@catch-your-dream.com.

7. Voice Recordings

Our platform may record your voice for pronunciation practice and AI feedback. These recordings are:

  • Stored securely and encrypted
  • Used only to provide language learning feedback
  • Not shared with third parties except as necessary to provide our services
  • Deleted upon request or when you delete your account

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Dreamcatcher Studio Co. Ltd.

Email: support@catch-your-dream.com

Address: 67/26 หมู่ที่ 4 บ้านพารา ตำบลป่าคลอก
อำเภอถลาง ภูเก็ต 83110 Thailand